Hi Donna,
We have contacted the company that is dealing with getting our settlement for the motorcycle
, and they said they are contacting the insurance company to assure we get this money. However, it
should be more then a week before we get the check, what would you like to do? Are you willing to
wait a little longer for us to pay you or would you like to just refund the $200.00 and end the
transaction between us? Please let me know once you know what you would like to do
Talk to you
soon
Co

I had to relist corvette. It cost me more than that in listing fees and phone calls.

If you had done it correctly you should not have had to pay any fees. That is what I was trying to
help you avoid. All you had to do was a dispute saying we agreed not to complete the transaction and
your fees would have been refunded as well as relisting fees. For your inability to do this correctly
, we should not have to lose our money. I will be filing a dispute with paypal if you do not agree
to return it. I was nice to offer the listing fees out of my money, its sad it has to be this way.

If you dont have money dont bid. Go ahead file a complaint so far it cost me 95.00 for the first ad
and 45.00 for second plus long distance phone calls. I will double check the amount because i just
got my invoice. We wouldnt be in this mess if you didnt bid when you dont have any money. After i
read invoice and get phone bill i will give you difference but it wont be much.

In your auction description it says $200 is to be paid within 24 hours which was, and for the rest
you said, unless other arrangements are made which is what I was attempting. I made sure this was in
the description, as it mattered to my situation. As far as your listing fees as I had explained, I
should not be responsible for. If you had been knowldegable in the functioning of ebay you would not
have had to pay so much. It is not any fault of mine that you did not do it correctly.

I will be seeking $150 for a return, which is me paying for your relisting fees and a partial amount
of your phone bill. I could not see the phone bill being any more then that, as you said it was your
cell phone. Once this dispute closes, you should be elidgable for the other fees to be refunded to
you FROM EBAY as you should have done in the beginning. Next time, I advise you understand how all
of this works before taking peoples money.

Sorry but i dont own a cell phone. I have done everything correctly. I only bid when i have money.
You found out how much it was going to be for shipping and it was too much. Your story was kind of
funny. Who would not insure their husband. Insurance co. always ask if any other drivers or if you
are married. I would of sold the vette for 6100.00 if you wouldnt of jumped in at the last money.

Have money before you bid. Find out how much shipping is. I know what i am doing on ebay.

Sent on: 9/21/06 5:40:20 AM

Donna,

I read your last message you left before ebay cancelled my acount due to your unpaid item strike, and just wanted to clarify things with you. Below is the shipping quote that we recieved, which was in no way 'too much'. We are recieving over $8,000 and the shipping quote was actually much less then we had expected. This car was to replace my husbands motorcycle, after the accident I prefered he wouldent drive one for a while. We used to have a Superchared Camaro SS that was his baby, so we agreed on this car to ease his 'need for speed'. For the motorcycle, we got a quote of approx. $8,910 (4,950 Pounds) for the check that we would recieve, the quote is attached. We bid on your car on Sept. 11th, and had been watching it for most of the auction. Prior to recieving the physical quote, they spoke with us on the phone and told us the amount a little more then 1 week prior. The physical quote was recieved on Sept. 8th (As dated). Also attached is a copy of the letter from the Norfolk County Criminal Justice Unit, as we had told you about, stating there was no third party insurance in place. We recieved (as dated on the letter) this letter on Sept. 12th, the day after we won the auction. Obviously, this was not expected and made things very difficult for us. We have been nothing but honest with you, every step of the way, to make sure you knew what was going on. Perhaps we should have sent you copies earlier. To lose this money we had in paypal was a big thing to us, due to the fact of the money we have had to put out for all of the things involved with his accident and then finding out we have to battle in court and might not recieve a dime. I just want to assure you we had every intention to pay when bidding on this car. Due to my need for making money on ebay, (I am a stay at home mom) I would greatly appreciate it if you could remove the unpaid item strike so my account will be reactivated. It is sad but it seems the only way they will reinstate it is if you remove the strike. I contacted paypal about the $200 and they informed me that there is nothing we can do, as they do not cover cars. So I guess you get the money regardless of the fact you will get a credit for the auction we bid on from ebay. It is just the principal of the situation that I contact you and let you know we were not 'dead beat bidders'. As I said above, everything is attached for you. Please look it over and contact me to assure you recieved it. I scanned them into Adobe Acrobat .pdf files, please let me know if you don't have Adobe, I can make them into a picture file. If you could remove the unpaid item strike I would be very grateful. Thanks for your time and sorry about all of this mess, just know it was all out of our control.

Thanks again, Merry

Received on: 9/21/06 7:20:12 AM

I will go over this when i get home from work. If it was your husband writing me yesterday, he wasnt very nice. Nobody tells me that i am not doing this correctly. Evidently i know what i am doing. All you had to do was to let me know in advance what was going on. I kept emailing you after the auction was over and no response til thurs.(i think) i would have to look. I will go over things when i get home from work. Your emails are nicer than his and didnt make me mad.

Sent on: 9/21/06 6:07:22 AM

That sounds good, do you have Adobe Acrobat? Just let me know if you dont and I will send you the files in .jpg format. Sorry it took so long to email you, we explained all of that I think in the email we sent.. things have just been really hard latley, it seems to be one thing after another. I wont bore you with the details, but lets just say, things havent been going well sence his accident. I have been busy with our daughter and prepairing for his mother visiting us, as well as making phone calls to try to sort this legal mess out, we haven't had much time to sit at the computer. I tried to give you as much information as I could in the email we sent after the auction about what was going on, I hope the copies of the actual documents help ease your mind in the fact that all of our intentions were legit.. look forward to hearing from you soon.

Merry

Received on: 9/21/06 7:33:18 AM

Do you have a fax machine. It would probably be better if you could fax them to my work. I will probably not be able to get off computer. If you do, its (Removed for Security). Put attn: Donna i will be there around 9 AM it is 730 now.

Sent on: 9/21/06 6:14:56 AM

I don't =/ With us being in England we only have Vonage and a New Hampshire phone number.. what if I put them on a webiste for you? Would that work?

Nothing Received.

Sent on: 9/21/06 6:39:14 AM

Ok, here you go. Just go to (Taken out for Security) and it has them there. I hope they're large enough to read, I had to resize them.

Received on: 9/22/06 7:08:41 AM

This website you sent me says Webpage not found???? I dont know why.

Sent on: 9/22/06 6:04:35 AM

try (Taken out for Security)

it should work.. i can go to it

Received on: 9/22/06 7:36:08 AM

When i go to this it says web page can not be found. It has been moved.

Received on: 9/22/06 7:42:33 AM

Im not worried about that. Let me talk to my husband when i get home from work. I will probably just remove the unpaid strike item and leave it at that. But you guys keep talking about the fees. The only fee i got back was for 40.00 for the final value fee. When i remove this strike i will have to pay it. The first listing fee was for 50.00 then the final value fee of 40.00 which right now was credited to my account and a 50.00 relist fee i had to pay. If i would get all of this back i would probably reimburse you. If your husband wasnt so rude in his emails we wouldnt be doing this. Me and him are probably too much alike both with attitude and a temper which dont mix. You sound very nice thats why we are considering doing this. My husband is too nice like you too. Thanks Donna

Sent on: 9/22/06 6:53:36 AM

What you should do, if you can, once the unpaid item strike is removed, do a dispute saying we agreed not to complete the transaction. On my end, it will give me the choise to let you be reimbursed, and I will make it so you can. You sould still recieve the credit. Hehe, yeah, us couples tend to have one with a flare and one who is a softey, they're the best matches. ;) It should reimburse you for most of the fees, just let me know what it gives you as a credit after we do the distpute, so I can be sure. But I am positive, if we do it that way, you will get the credit back. Hope to talk to you soon

Nothing Received.

Sent on: 9/24/06 2:31:15 PM

Hi there, just checking in to see if you have been able to remove the stirke yet? I'm not sure if you Received. my other email, but I know you will get the credit back if we file the dispute a differnt way.

Hope to hear from you soon, hope all is well

Merry

Received on: 9/24/06 7:14:18 PM

Just wanted to let you know donna has not been feeling well this weekend she has not been on computer. she will take care of it as soon as she feels better probably in the morning.

Sent on: 9/25/06 4:18:47 AM

aww.. i hope she feels better! take lots of medicene. =)

no rush, and thank you very much for your reply to inform me of what was going on.

Received on: 9/25/06 7:11:39 PM

Hi Merry, i took the unpaid item strike off and it reversed charges for the final value fee of 40.00. Im not sure its going to let me get a refund for all unless you know how to do it. Let me know. Donna

Sent on: 9/26/06 5:17:35 AM

Thanks so much. All you have to do is file a dispute saying we agreed not to complete the transaction. It will give me the option to make you so you can get the credit back or not, and I will make it so you can get it back.

Let me know when you do this, they should give you a final value fee credit as well as a listing fee credit.

Received on: 9/26/06 7:12:41 AM

Im not sure how to do that. I went to file a upaid complaint because i know what you are talking about because i seen that option the first time but not sure how to do it after we been through this. It wouldnt let me file another complaint on that item number.

Sent on: 9/26/06 3:43:05 PM

thats because my account isnt reinstated yet.. i contacted ebay and am waiting for them to let me know why it hasent been fixed yet. once it is, i will walk you through how to file the dispute. i should get a response from them in 24-48 hours they said.. is that ok?

Received on: 9/26/06 6:40:47 PM

Just let me know when and we will work it out. Donna

Sent on: 9/27/06 4:10:13 AM

Allright,

what you have to do is send this message to ebay customer support (if you need the direct email address ill get it for you) :

Hi, I have agreed not to complete the transaction for item # 270025680836 with the bidder. However, when I go to file the dispute it says one has already been filed. I need to do this to apply for my listing credits I am eligable for. If you could please make it so I can do this, or issue me the credit deserved that would be great.

Thanks Donna

or something similar. ;)

Received on: 9/27/06 7:27:14 AM

Yea if you could get me the direct address that would be great.

Sent on: 9/27/06 10:39:29 AM

i believe it is rswebhelp@ebay.com

Received on: 9/27/06 8:27:53 PM

Just wanted to let you know i just sent ebay a letter and i said exactly what you said so i will let you know when i hear something.

Sent on: 10/3/06 12:32:40 PM

6:36:41 PM Conrad E. I apologize for the hold time. Thank you so much for your patience. My name is Conrad, welcome to Live Help. How may I assist you today?
6:37:25 PM You there was a dispute difled from a seller against me, and they did not know they could file a dispute saying that we agreed not to complete the transaction
6:37:44 PM You instead they did an unpaid item strike
6:37:52 PM You me to an agreement and they removed the strike
6:38:24 PM You w they would like to do it the correct way and file it as we agreed not to omplete the transaction
6:38:31 PM You s they have already filed a dispute
6:38:39 PM You it will not let them
6:39:48 PM Conrad E. Just to clarify, your seller wants to file the dispute but the system won't allow them?
6:40:29 PM You yes, they want to file a dispute saying we agreed not to complete the transaction
6:41:00 PM You but sence they already had one opened then closed, the system will not let them
6:42:06 PM Conrad E. I see. I'm sorry for any inconvenience. I just want to make sure that I understand this matter completely. Your seller have filed a dispute for that item before and now they want to file another one for the same item to remove the strike on your account?
6:42:26 PM You no
6:43:00 PM You the seller had filed a dispute, saying i did not pay and gave me an unpaid item strike
6:43:40 PM You i spoke with them and they removed the strike, but did not know they could file a dispute saying we agreed not to complete the transaction
6:44:15 PM You they would like to file this dispute, but are not allowed to due to a dispute already having been opened on the item
6:44:30 PM You do you follow?
6:44:38 PM Conrad E. I see. Thanks! Yes, they could have close the dispute by choosing the third option that states you both agree to back out of the transaction.
6:45:08 PM You they alrady have done that
6:45:23 PM Conrad E. I understand your concern. I regret to tell you that the seller can't file a dispute anymore since they have filed it before for the same item.
6:45:53 PM You they need their credit that was taken back once they removed the strike
6:46:58 PM You what do they have to do to recieve their credit back for their listing fees and such?
6:47:35 PM Conrad E. Actually, when they have closed the dispute, the final value fees have been credited back to them and they can relist the item for free.
6:48:23 PM You when they gave me a strike they got the credit, when they removed the strike ebay took the credit back
6:49:44 PM Conrad E. Closing the dispute will escalate it and allowing the sellers to have their final value fees back and relist the item for free. Even if the seller will remove the strike, eBay won't take back the final value fees.
6:51:02 PM You they relisted it before the dispute was closed
6:51:36 PM Conrad E. I see. That is the reason why the listing fees were still charged to them.
6:51:51 PM You so they did not recieve the relisting credit and they told me ebay took back the credit that was given to them
6:52:12 PM Conrad E. They should have waited for the dispute to be closed before they relisted the item.
6:52:13 PM You what can they do to get this situation fixed and recieve the credits that are rightfully theirs?
6:53:56 PM Conrad E. What I recommend is that your seller contacts our Billing chat on this link to credit the listing fees back. They can reach our Billing team through here: http://pages.ebay.com/help/account/livehelp-billing.html?MfcISAPICommand=GetResult&SortProperty=MetaEndSort&ht=1
6:55:12 PM You and they should sort everything out for them?
6:55:33 PM Conrad E. Yes, our Billing team can sort this out for your seller.
6:55:47 PM You thanks i will let them know

Received on: 9/29/06 7:48:03 PM

Hi Merry, i wrote to ebay but still have not heard anything. How long should i wait or what should i do next.

Received on: 10/3/06 7:34:27 PM

I dont know what else to do. I guess you have to do what you think. Nothing was credited back to my account as of 7;30 on Tuesday. I do not have to refund deposit because you did not follow through with the deal and i still had to pay fees. I shouldnt be out this money either. I am going to get ahold of ebay and see what they say. Thanks

Sent on: 10/3/06 12:45:19 PM

I figured i would contact you abour this as well, as I dont want to do this but it was suggested to me..

I asked about the deposit, and this is what the ebay customer support said:

6:56:13 PM You when i purchased the item i paid a deposit of $200
6:56:26 PM You not complete the transaction, and the seller will not refund this money
6:57:46 PM Conrad E. If the transaction is not completed, your seller should refund the deposit to you.
6:58:16 PM You they said they are keeping it for the fees
6:58:50 PM Conrad E. There's no need to keep the deposit since all the selling fees will be credited back to them.
6:59:20 PM Conrad E. I can help you report this seller to our Trust and Safety team! Will that be okay with you?
7:00:32 PM You i would like to contact them one more time and see if they will return it

i dont want to report you, because i dont know what they will do, but this is ebay policy and this person has said that you will get all of your fees credited back to you.. please let me know what you would like to do about this, im sure there is some way we can resolve it without having to go through ebay and getting another account suspended. I don't want to do that to you, as I know how it feels. =P

Received. Nothing.

Sent on: 10/4/06 4:19:34 AM

Did you get my fiest email? The man said if you go to that link and talk to them about it, you should get everything credited back. Just try it and let me know how it goes. It shouldent be a problem, just make sure you make it clear that those credits are rightfully yours

Received. on: 10/4/06 5:21:35 PM

I will go to that website and check it out.

Received. on: 10/6/06 7:27:33 PM

I just wanted to let you know. I contacted that website that guy told you and talked to somebody. He told me to contact the trust and safety team so i did email them and told them what i needed should respond within 24-48 hours. Will let you know.

Sent on: 10/7/06 3:53:45 AM

thanks for keeping me up to date, good luck, hope to hear from you soon

Received. Nothing.

Sent on: 10/13/06 8:05:55 AM

Have you Received. a response yet?

Received on: 10/13/06 6:08:25 PM

So far they did credit my account 80.00. I have a credit cause i already paid for everything. They sent me website to go to and try to get relisting credit back. It takes time. I will be going to that probably this weekend. I need to see if they will send me a check for the credit we already sold everything wont be listing anything else right now . We had 2 good friend die and it has taken a toll on me.

If you know how to get my 80.00 credit back let me know or i will get in contact with them.

Sent on: October 25th

How dare you leave me negative feedback, after all of this. I told you I had to file these things, beacuse according to ebay policy you should have refunded my desposit. YOU said for me to do what I had to do. We had agreeed not to complete the transaction, I provided you proof, and we have even been trying to resolve this other ways! I even helped you! For you to turn around and do this was wrong, and showed me what kind of person you actually are. I am leaving you negative feedback in return, I didn't have to be like this. If you change your mind, we can mutually withdraw the feedback, because this will hurt YOUR rating too.

Received. on: October 25th

Ok let see. Its not ok if i put a upaid item strike on your acct. but it is ok to turn me in because you did not pay for car. I offered to give the partial refund back they credit my acct. 80.00 so far i was almost there all i needed was the relisting fee back and then all of this would of been settled. I was waiting on response. and trying to get the 80.00 they credited my account. I should have to pay for the fees cause you didnt pay for the car.

Sent on: October 25th

Turning you in? I did what the customer service told me to do, because to this date I have not Received. any money back. It has been over a month and a half, and no where in your auction did you state the deposit was non refundable. When you got the $80, you should have given me back my money. I shouldent have to wait until you recieve all your credits, because you will get them. I was told it was against ebay policy what you did, and I have just been following ebays steps for them to recover my money. I also filed with them because there is only a certain time window in which I have that they will help me, and in 1 week that window will be closed. I coulden't wait till it was closed incase you decided you got your refunds and didn't want to give me my money back anyhow, then I would have for sure taken a loss. Even with some of the things I could have done I cant any more, because it is over 30 days. Do you understand?

Received. on: October 25th

No im not sure i understand. I am talking to paypal cause we closed account on 9/13/06 so i am talking to them. I offered to give you back the 80.00 plus the diffence that was left over. I shouldnt be out of the fees cause you didnt have money to pay for the car. If you guys didnt jump in at the last minute it would of been sold at 6100.00. I relisted it didnt sell so i dont think they are going to credit the relisting fee. I shouldnt have to pay for. Well anyways i am talking to paypal about account. I just waiting on response. It all take time.

Sent on: October 25th

I am sorry if you do not get your relisting fee back, you should have waited till the dispute was closed and did it that way. Did you try a second chance offer? You did not offer me back any money, or I would have said yes. If you return only $100, I will take a loss and pay for your relisting fees. In this case, you would also have to withdraw your negative feedback, and I will close the dispute with paypal.

Received. Nothing.

Sent on: October 25th

Please respond when you get a chance, I will be away from the computer for a couple hours, its my daughters play time so we have to go in the other room.. hope that works for you
talk to you soon

Received. Nothing.

She did a follow-up on my reply to her Negative Feedback: 'NO agree.made.I shoudnt b out money for fees cause u didnt follow through w. dea'

Sent on: October 26th

I will try and help you with getting your credits back if you want, sorry your new at this. I have been selling for a while, and am firmiliar with ebays procedures. How it works is if you come to a mutual agreement, there is a different dispute you file, that does not give the buyer a strike. When the dispute closes, you get a final value credit. If you relist the item after the dispute closes and the item sells, you get a relisting fee and insertion fee credit to your account. I would just like $100 back and the negative feedback removed, and I will close the dispute with paypal. Can you do this?

Received. on: October 26th

I did not try second chance offer cause they was from out of the country too not doing that again. I told you i was in the process of getting the 80.00 back they credit my ebay seller account well i already paid my bill. They need to send that to you or me. I cant get a response from ebay. I work for a living, dont have much time on computer. You act like its my fault i dont relisting fee back, i did it the only way i know this is my first time in this situation, not a pro at this. They are not going to give relisting fee back cause car didnt sell the 2nd time. I will send you that email. They gave me another site to go to i havent done that yet.